Privacy Policy

Last updated: April 2026

1. Who we are

UGCmarket is a platform connecting brands with vetted creators for short-form video content. It is operated by Tristan Pender, a sole trader based in the United Kingdom. If you have any questions about this policy, you can contact us at tristanrednep@gmail.com.

2. What information we collect

We collect information you provide directly when you register or use the platform, including:

  • Your name and email address
  • Your role (brand or creator)
  • Your profile information including bio, niche, rate and social handles
  • Campaign briefs and content submissions
  • Messages sent through the platform
  • Payment information processed via Stripe

3. How we use your information

We use the information we collect to:

  • Provide and operate the UGCmarket platform
  • Match brands with appropriate creators
  • Process payments securely via Stripe
  • Send you platform notifications and updates
  • Respond to your enquiries and support requests
  • Improve the platform and user experience

4. How we store your data

Your data is stored securely using Supabase, which provides encrypted storage and access controls. Payment data is handled entirely by Stripe and is never stored directly on our servers. We take reasonable technical measures to protect your personal data against unauthorised access, loss or misuse.

5. Sharing your information

We do not sell your personal data to third parties. We share limited data only where necessary to operate the platform — for example, creator profile information is visible to brands when reviewing applications. Payment processing is handled by Stripe in accordance with their own privacy policy.

6. Your rights under UK GDPR

As a UK resident you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict how we process your data
  • Request a copy of your data in a portable format

To exercise any of these rights, please email us at tristanrednep@gmail.com.

7. Cookies

UGCmarket uses essential cookies to keep you logged in and maintain your session. We do not use tracking or advertising cookies.

8. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the platform after changes constitutes acceptance of the updated policy.

9. Contact

If you have any questions or concerns about this privacy policy, please contact us at tristanrednep@gmail.com.